PvP Gold Mark Region bonus not received

Modified on Thu, 19 Jun at 2:08 AM

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Status

This issue is currently under investigation by the development team.

The Issue

The day after your Alliance has won the Citadel War, those location are intended to have a Gold Mark bonus for completing 5 battles in that location.

Currently, we are aware some players are not receiving these Gold Marks.

Also at times the Gold Mark bonus icon is not displayed, which sometimes can be resolved by restarting the game.

Please contact Support as soon as possible after you do not receive the Gold Marks after completing the battles, be sure to mention the region you completed these battles in and include your invite code.

If you can also attach any screenshots of the region and the menu that appears when you tap on that region, which displays the "completed 5 battles... " text, that would also be helpful.

We will not compensate for battles not completed, due to not seeing the Gold Mark bonus icon.

The Fix

This issue is currently under investigation by the development team.

In some instances, restarting Gems of War or continuing to complete battles in other regions will trigger the Gold Mark region icon to appear, if it was not previously.

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